Date of Revision: May 9, 2026
Welcome to Allura.
These Terms of Service (the "TOS") set forth the legally binding terms for your use of allurastudio.net and any of our online channels, platforms, products, or services, including all content contained therein (the "Services"). The Services include any affiliated website to which you may be redirected from allurastudio.net.
The Services are owned and operated by Allura (hereinafter, "Allura", "we", "us", or "our").
By accessing and/or using the Services, you agree to be bound by these TOS. You understand and agree that your access and/or use of the Services constitutes acceptance of these TOS and of all other policies published on allurastudio.net/legal and updated from time to time (the "Policies"). If you do not agree with these TOS or our Policies, please cease using or accessing our Services. Any version of these TOS or any of our Policies in a language other than English is provided for convenience. You understand and agree that the English language version will control if there is any conflict.
Our Services are intended and made available for personal, non-commercial use only. You agree not to use the Services for any commercial, illegal, or unauthorized purpose.
For purposes of these TOS, "you" and "your" means you as the user of the Services.
The Services are for entertainment purposes only. They are not intended as emotional, psychological, medical, or other forms of support. If you are feeling distressed or experiencing mental health difficulties, please reach out to a qualified professional.
All conversations between users and AI Characters on the Services are entirely fictional and should be treated as such. The AI Characters are artificial intelligence personas designed to simulate human-like narrative interactions, but they do not possess genuine emotions, intentions, or the ability to fulfill promises in the real world. Any elements within conversations that may resemble reality, such as offers of real-life meetings or promises of tangible outcomes, are entirely fictional and should not be taken seriously. We do not assume responsibility for any confusion or misunderstanding in this regard. Users are encouraged to keep in mind that the AI Characters exist solely within the digital environment of the Services, and any expectations or beliefs beyond that environment are not supported or endorsed by Allura.
Because the Services rely on emerging AI technology, generated outputs may sometimes be inaccurate, incomplete, or not reflective of human judgment. Users are responsible for evaluating the appropriateness of any information provided.
The Services are an online narrative-companion application that uses artificial intelligence ("AI") to generate fictional characters ("AI Characters" or "AI Companions") with whom you can chat, exchange messages, listen to voice messages, and view AI-generated images and videos. You may also create custom AI Characters by selecting attributes via the in-product creation tools.
Parts of the Services may require you to create a user account and/or become a paying user. We may delist (remove) AI Characters and/or modify or delete features or content at any time at our sole discretion.
Parts of our Services require you to create a user account using an email and password or other available login method (such as Google sign-in) (the "Account"). When registering and/or accessing your Account, you agree to do so only using your own login credentials and/or payment method. You are fully responsible for all activities occurring under your login credentials and Account. Your Account is non-transferrable. You cannot sell, lend, or otherwise share it with any other person, for commercial purposes or free of charge.
By using the Services, you represent and warrant that all information you submit to create an Account is true and correct, and that you have full rights to submit such information.
You agree to update any information associated with your Account (including without limitation your email, payment information, subscriptions, or other supplemental information) so that it remains current, accurate, and correct at all times. You also agree to protect the confidentiality of your Account and password, and to prohibit others from accessing your Account.
You understand and agree that we may require further information from you from time to time, including for example information to verify or re-verify that you are an adult.
Any violation of these TOS or our other Policies may cause your Account to fall out of good standing, and we may cancel your user account at our sole discretion. We reserve the right to terminate or restrict your Account, or otherwise revoke access to the Services, at any time if we, in our sole discretion, have reason to believe or suspect that you have violated these TOS or our Policies. You agree that we will not be liable to you or any third party for, without limitation, any denial of use of the Services, any change of costs for third-party services, fees, or other obligations arising from suspension or termination of your Account.
You acknowledge and agree that you have no ownership or other property interest in your Account, and that all rights in and to your Account belong to and inure to the exclusive benefit of Allura.
Some Services, features, and/or content may be available only in exchange for payment, including:
Petals — Allura's single in-product currency, used to pay for premium actions (e.g., generating images, generating videos, voice playback, character creation, or other premium consumables). Petals can be purchased in bundled packages or earned through promotional means (such as new-user grants or daily check-ins).
VIP Subscription — a recurring subscription that grants monthly quotas of premium content (e.g., voice messages, image generations, video generations) and unlocks VIP-only AI Characters, content, and features.
Services requiring payment will begin after the initial payment, and the payment shall be made pursuant to the terms presented at the time of purchase. You are responsible for the payment of all fees, charges, and taxes (as applicable) related to the transaction.
We are not responsible for any costs and disclaim any liability arising from your use of a third-party distribution platform that is not indicated or recognized by us.
Petals are not money. Petals (i) cannot be transferred to a different user or Account, (ii) cannot be traded, exchanged for cash, or used to settle outstanding payments, and (iii) have no monetary value outside of the Services.
At Allura, we prioritize the safety and well-being of our users. In using the Services and/or conversing with AI Characters, you should not disclose sensitive personal information, including, for example, financial details, home addresses, contact information, or passwords.
Users are solely responsible for protecting their personal information and should be aware of potential risks associated with transmitting information online. We encourage users to report any suspicious or inappropriate behavior encountered on the platform, as we are committed to maintaining a safe and respectful environment for all users. You may report anything you find concerning via the in-product report buttons next to images and text; the "Contact Us" area in the Services; or via email at: [support@allurastudio.net].
You understand and warrant that:
a) You are entering into these TOS only on behalf of yourself;
b) You are of the legal age to form a binding contract with us in the jurisdiction where you live and/or access the Services, and in any event you are at least eighteen (18) years of age;
c) If you are under the legal age in the jurisdiction where you live and/or access the Services, or under the age of eighteen (18), you shall not access or use our Services.
Allura has a strict no-minors policy. Please consult our Underage Policy document for additional details on age verification, prohibited interactions involving minors, and reporting procedures.
The intellectual property in the Services and any embedded materials (including without limitation technology, systems, files, documents, text, photographs, information, images, videos, audios, AI models, and software, individually or in combination) are owned by or licensed to Allura. You may access and/or register to view, use, and display the Services and their content on your devices for your personal use only.
Allura hereby provides you with a license for personal use only. This license does not constitute a transfer of title under any circumstances. This license shall automatically terminate if you violate any of the restrictions in these TOS or other Policies and may be terminated by us at any time.
All intellectual property rights associated with Allura, including the AI Characters, platform design, logos, voice models, and any proprietary software or technology, are the sole property of Allura or its licensors. Users are prohibited from reproducing, modifying, distributing, or using any intellectual property without explicit authorization. Any unauthorized use may result in legal consequences.
You agree that submission of any ideas, suggestions, documents, or proposals to Allura ("Feedback") is at your own risk, and that Allura has no obligations with respect to such Feedback, including but not limited to obligations regarding confidentiality. You agree that Allura may use your Feedback without any restriction, attribution, or compensation to you.
You may provide input while using the Services and receive output based on your input. Input and output are collectively referred to as "Content." Input includes anything initiated by you and/or from your account, for example: prompts, messages, character creation parameters, and exchanges with AI Characters.
You represent and warrant that you have all rights, licenses, and permissions needed to provide input while using the Services. You are responsible for Content, including ensuring that it does not violate applicable laws or our Policies.
You retain your intellectual property ownership rights over your input. We will never claim ownership of your input, but we do require a license from you in order to use it.
When you use the Services to provide input covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, fully paid-up, transferable, sub-licensable, worldwide, perpetual license to use, distribute, modify, run, copy, publicly display, make available, store, access, upload, transmit, translate, exploit, create derivative works of, commercialize, and otherwise use and aggregate your Content and any derivative works thereof for any purpose, in any manner consistent with our Privacy Notice, including but not limited to:
You give us permission to use your username, nickname, and other identifying information associated with your Account in a manner consistent with your privacy preferences and our Privacy Notice.
In accessing and using the Services, you agree to abide by our Community Guidelines, as well as the following rules, restrictions, and limitations:
a) You will not modify, translate, adapt, or reformat any aspect of the Services;
b) You will not decipher, decompile, disassemble, or reverse-engineer, or otherwise attempt to discover the source code or structure of, the software or materials comprising the Services (except where the foregoing is permitted by applicable local law notwithstanding such restrictions, and then only to the extent that such intended activities are disclosed in advance in writing to us);
c) You will not interfere with or circumvent any security feature of the Services or any feature that restricts or enforces limitations on its use;
d) You will not use the Services to gain unauthorized access to our or any third party's data, systems, or networks;
e) You will not use the Services in any manner that could damage, disable, overburden, impair, or otherwise interfere with or disrupt our systems and networks or other users' use of the Services;
f) You will not use the Services in any way that, in our sole discretion, may expose us or others to liability or damages;
g) You will not use the Services to achieve unlawful ends, to offend others, or to commit a crime;
h) You will not remove, change, or obscure any copyright, trademark notice, trademark, hyperlink, or other proprietary rights notice contained in or associated with the Services;
i) You will comply with all applicable laws in your access and use of the Services, including the laws of the jurisdiction where you live and/or access the Services;
j) You will not use the Services to generate, request, or create any content depicting or implying minors (anyone under the age of 18) in any sexualized or romantic context. This is strictly and absolutely prohibited and will result in immediate termination and reporting to authorities (see Section 5.5);
k) You will not use the Services to generate Content depicting identifiable real persons without their consent, including non-consensual sexual imagery ("deepfake" content), defamation, harassment, or impersonation;
l) You will not use the Services to generate, request, or share Content involving non-consensual acts, sexual violence, bestiality, incest, or other content prohibited by our Blocked Content Policy.
Your use of the Services may be subject to the license and use restrictions set forth in upstream model licenses, including the CreativeML Open RAIL++-M License and/or Apache License Version 2.0, where applicable.
You, as a user of the Services, are solely responsible for the output generated by the AI Characters through your input, including any text messages, voice messages, images, and videos. The AI Characters respond based on the conversations you lead and the settings you select. You understand and agree that Allura does not control or endorse any content generated by the AI Characters, and that you are fully responsible for any output generated by the AI and for your own actions while using the Services.
You must ensure that your interactions with the AI Characters comply with applicable laws, regulations, these TOS, and all Policies, and you shall not engage in any illegal, unethical, or harmful activities while using the Services.
Allura shall not be held responsible for any action taken or choice made by a user following their interactions with AI Characters. As an AI-driven platform, the AI Characters are programmed to simulate human-like conversations, but their responses are generated based on algorithms and machine learning.
We do not endorse or take responsibility for any actions, decisions, or consequences that may arise from the user's engagement with the AI Characters. Users should exercise their own judgment and discretion while interacting with the AI Characters and refrain from engaging in any activities that could potentially cause harm or violate any applicable laws or regulations.
While lawful adult content is generally permitted for verified adult users, and conversations between users and AI Characters are generally confidential, we have implemented content moderation controls to ensure compliance with our TOS, Community Guidelines, and other Policies. If our moderation controls detect anything that violates our TOS or Policies, we or authorized partners may access and manually review the flagged content and/or other content associated with the Account and take appropriate action. This may include removing content, terminating the user's Account, or reporting the content to appropriate authorities (see Section 5.5 below).
Additionally, our content moderation controls may moderate or alter your request before an output is generated, for example, if your request contains or seeks prohibited content. These measures are implemented to maintain a respectful and secure environment for all users. We strive to strike a balance between privacy and community standards.
We reserve the right, but are not obligated, to reject and/or remove any user content that we believe, in our sole discretion, violates any of our Policies. Repeated violations may result in content deletion, account restrictions, blocking from the Services, or other moderation actions in our discretion. Users will not be refunded or reimbursed for moderation actions taken in response to violations of our Policies (see also Section 10.4.4 below).
We may delist (remove) AI Characters and/or modify or delete features or content at any time at our sole discretion. Users will not be refunded or reimbursed for payments related to such removed or modified characters, features, or content.
If you believe there has been a violation of these TOS, please report it via the in-product report buttons next to images and text, or contact us via the "Contact Us" area in the Services, or via email at: [support@allurastudio.net].
Allura has a zero-tolerance policy for Child Sexual Abuse Material (CSAM). Attempting to create, request, distribute, or store CSAM through the Services is prohibited by law and our Community Guidelines and Blocked Content Policy. In addition to our other content moderation and removal controls, we report known CSAM to the National Center for Missing & Exploited Children (NCMEC) and to other competent local authorities as appropriate.
We reserve the right to suspend, terminate, and report any Account suspected of CSAM-related activity to law enforcement, without notice and without refund.
Please consult our DMCA Policy document for our procedures regarding takedown notices, counter-notices, and designated agent contact information.
Please consult our Content Removal Policy document for procedures by which individuals may request removal of content that depicts them without their consent.
Please consult our Blocked Content Policy document for the full list of categories of content that are prohibited on the Services.
As a free user, you may generally engage in a limited number of message exchanges with AI Characters. Some premium actions (such as generating images, generating videos, voice playback, and creating custom characters) may require payment via Petals or a VIP Subscription. The exact limits of the free tier are disclosed in-product and may change from time to time.
You may purchase Petals in bundled packages. Petals are credited to your Account immediately upon successful payment and may be used to pay for premium actions in the Services. Petals are subject to expiry rules disclosed at the time of grant (e.g., promotional Petals may expire faster than purchased Petals).
Petals cannot be transferred to a different user or Account, nor can they be traded in, exchanged for money, or used to settle outstanding payments.
The VIP Subscription is a recurring subscription, billed either monthly, quarterly, or annually, or in other forms of paid-for access made available from time to time. As part of a paid VIP Subscription, you will receive monthly quotas of premium content (e.g., voice messages, image generations, video generations) and unlocks for VIP-only AI Characters and content, as disclosed at checkout.
VIP Subscriptions are payable by credit card, third-party billing partners (such as CCBill, Segpay), and/or other alternative payment methods available in specific countries.
VIP Subscriptions are set to renew automatically at the end of each subscription period, extending for the duration and price disclosed at checkout. The payment will be processed automatically on the first day of the renewed period. Auto-renewal can be cancelled at any time in your Account settings (see Section 10 below).
All details about your VIP Subscription, including start date, end date, and type of subscription plan, can be found under Profile / Settings within your Account.
You have the flexibility to cancel your subscription at any time by going to Settings / Cancel Subscription within your Account. If you choose to cancel, your subscription will remain active until the end of the current billing period, and you will not be charged for the subsequent period.
If you paid for access to premium features (e.g., via VIP Subscription or Petals purchase), your Account will revert to the free version of the Services when your paid-for access expires. Premium features will no longer be available.
For VIP Subscriptions: upon cancellation, you will retain access to your Account and all associated VIP features until the end of the current billing period. At the conclusion of this billing period:
You may resubscribe to the VIP plan at any time to regain access to premium features and content.
If a VIP Subscription or Petals purchase is refunded, it is deemed immediately cancelled. All access to premium features and remaining unused Petals from the refunded purchase will be revoked at the time of refund processing.
If a chargeback request is filed, the VIP Subscription or Petals purchase is immediately cancelled. All access to premium features and remaining unused Petals will be revoked at the time the chargeback request is filed.
You can upgrade or downgrade your VIP Subscription plan at any time. The changes will take effect at the beginning of the next billing cycle.
(If you reside in the EU or UK, please see Section 10.4.3 below.)
Some content in our Services is AI-generated and created on demand. By using our Services, you understand and agree that there are limitations inherent in emerging AI technology, and content on the platform may not be accurate, original or unique to you, or perfectly match your preferences and expectations. Additionally, our content moderation controls may moderate or alter your request before an output is generated, for example, if your request contains or seeks prohibited content. We make every effort to provide the best possible technology and experience for our users, and we appreciate your understanding as we constantly further refine our Services.
All AI-generated outputs that may resemble real persons are entirely coincidental. The AI Characters do not represent any real person, alive or deceased.
THE SERVICES ARE PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE" BASIS AND THE USE THEREOF IS AT YOUR SOLE RISK. WE MAKE NO, AND HEREBY DISCLAIM, ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NONINFRINGEMENT, AND TITLE WITH RESPECT TO THE SERVICES, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.
WE DO NOT WARRANT:
A. THAT THE SERVICES (OR THE RESULTS OBTAINED FROM THE USE THEREOF) WILL BE TIMELY, ERROR-FREE, SECURE, OR UNINTERRUPTED;
B. THAT THE SERVICES WILL MEET YOUR REQUIREMENTS;
C. THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON OUR WEBSITE, OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY RESOURCES LINKED TO OUR WEBSITE;
D. THAT ANY MATERIALS, OUTPUTS, AND/OR CONTENT ARE ORIGINAL, ERROR-FREE, OR ACCURATE; OR
E. THAT ANY ERRORS OR MALFUNCTIONS IN THE SERVICES WILL BE CORRECTED.
WE AND ANY OF OUR LICENSORS SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER UNDER CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY OR OTHER THEORY, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES OR ANY OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, COST OF SUBSTITUTE PROCUREMENT, ARISING IN WHOLE OR IN PART FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ANY CAUSES BEYOND OUR REASONABLE CONTROL.
The Services may include links or allow access to third-party websites and services. Please note, their presence does not mean that they are recommended by us, and we do not guarantee their safety and conformity with any of your expectations. We assume no obligations in the event of any damage or loss, or any other impact, directly or indirectly resulting from the use of any content, goods, or services available on or through any such third-party websites and services.
It is your responsibility to take precautions to ensure that anything you select for your use or download, whether from the Services or a third party, is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. We assume no responsibility, and are not liable, for any transmission or material, or any viral infection of your computer equipment or software, or any other types of damage related to your access to, use of, or browsing of third-party services or content. If you decide to access a third-party service or content, you do this entirely at your own risk and you should review the applicable terms and policies governing the use of same.
These TOS shall be governed by and construed in accordance with the laws of the jurisdiction where you reside and/or access the Services, without giving effect to its conflict of law provisions.
Any dispute arising out of or in connection with these TOS or other Policies, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by the competent courts of the jurisdiction where you reside and/or access the Services.
We reserve the right to update or make changes to these TOS and/or any other Policies from time to time in our sole discretion, and we may notify you of changes by making the revised version of these documents accessible through the Services, which changes will become effective immediately. Please review these documents periodically to ensure familiarity with the latest version. You can determine when these documents were last revised by referring to the "Date of Revision" at the top of this document.
If you do not agree with the revised TOS and Policies, you should immediately stop using the Services. Your continued access or use of the Services after any changes to these documents have been posted means that you agree and consent to such changes.
When we make a material change to the TOS that affects your rights as a user, we may, at our discretion, require you to re-confirm your acceptance of the updated TOS upon next login (e.g., re-prompt the 18+ confirmation gate).
We may change the platform and scope of Services from time to time, with or without notice. We may also stop or restrict provision of the Services in full or in part toward a certain user, as set out in our TOS and Policies.
Please consult our Complaint Policy document for our procedures regarding handling of user complaints.
These TOS and/or any other Policies will continue in effect until terminated by either you or us. You may terminate these TOS at any time by ceasing your access and use of the Services and, as applicable, cancelling your VIP Subscription. If you are a paid subscriber, the subsequent processing of fees shall be subject to the respective rules of the payment processor (indicated or recognized by us).
We may terminate these TOS and your right to access or use the Services, with or without notice to you, for any reason, including actual or suspected breach of these TOS and any other Policies.
We reserve and retain the right to assign, transfer, or subcontract the Services to any third parties. Notice will be posted on the Services, and your continued use or update of the Services indicates your consent.
If any provision of these TOS or any other Policies is found to be unlawful, void, or for any reason unenforceable, that provision will not affect the validity and enforceability of any remaining provision, and such provision will be enforced to the maximum extent possible, so as to effect the intent of the parties.
These TOS and other Policies constitute your entire agreement with us pertaining to your access and use of the Services. Any prior or contemporaneous written or oral agreements pertaining thereto are hereby superseded.
We will collect and process your information and technical data in accordance with our Privacy Notice.
All visual content depicted on the Services is computer-generated. The Services do not include actual sexually explicit conduct of real human persons. Therefore, the records-keeping requirements of 18 U.S.C. § 2257 do not apply to the Services. Please consult our 18 U.S.C. § 2257 Exemption document for additional details.
Email: [support@allurastudio.net] Allura, attn: Customer Service
I hereby give notice that I withdraw from my contract for the provision of the following service:
Ordered on:
Your name:
Your email address:
Your signature (only if this form is notified on paper):
Date: